After nearly 2 months, we got our refurbished TV back. Although we survived and proved our test for a life without TV, we are happy to have it back. It's only 27 inches, but it looks so DARN BIG. I guess that's what happens when you get used to squinting to see a 13-inch screen.
As for our opinion of Best Buy, it has certainly plummeted. I don't know which is worse, that they failed to call us with the updates or that their 17 different "managers" gave us 17 different quotes. All I know is we almost wish they were the ones going out of business instead of Circuit City!! But, such is life. It's really the only place you can go for electronic needs, so we excuse us as we moan and grumble.